HP Omen camera issue

[gcarter8505]

I have had my laptop for nearly two (2) years now, and I recently have begun to have issues with my camera turning off randomly during video chats with my girlfriend. It wasn't usually a big deal, as I could just restart the call and suddenly the camera would work once again. More recently, however, the camera hasn't been turning back on when I restart the call. I have tried restarting the laptop, and still nothing. The video works sometimes, however, most of my time is now spent trying to correct the issue, when it should be spent talking. I've tried to correct the issue by updating windows, and updating drivers, but this hasn't helped at all. It seems the camera has deteriorated to the point of no return now, as it won't ever turn on.

When I go to the camera app, and try to use this, the camera blinks off and on, going between working, and a message stating that I have no connected cameras. 

Please, if anyone can help... My girlfriend and I are forced to do long distance due to me being in the Marines Corps and being stationed in a 6 hour time difference. These skype calls are the only way we can see one another anymore.

Thank you,

Carter

[REO51ST]

@gcarter8505

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS