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HP Recommended
HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W3AV)
Microsoft Windows 11

I have repeated problems with the display adapter driver after Windows 11 pushed me to accept auto updates related to AMD (AMD display driver, AMD software component, ...). When a problem arose, the display adapter is not loaded properly, cannot change the screen brightness and the corner of the window is square (it is supposed to rounded corner on Win11 22H2) 

I have a workaround solution by uninstalling and thick deleting the display adapter file and restarting the laptop then the display adapter detects automatically and starts without issue. The problem is repeated when the Windows 11 22H2 push the driver update to my laptop. It seems nobody can resolve this issue from Microsoft, HP, and AMD

 

Another way has been trying was using the AMD cleanup utility and refresh install all AMD drivers but again this only works until a new driver is installed automatically. 

 

never ended painful and annoying problems.. 

 

3 REPLIES 3
HP Recommended

Hi:

 

See if running the Microsoft Hide Windows update utility that I zipped up and attached below allows you to hide the automatic graphics driver update that Windows update is pushing to your notebook.

 

Have the working graphics driver installed.

 

Unzip and run the file. It will search for updates.

 

It should find the AMD driver update.

 

Check the box to hide the update.

 

The utility will run again and report the problem is 'fixed.

 

Restart the PC and you shouldn't have that problem anymore.

HP Recommended

Hi thanks

 

For a while I assume the solution is work until I receive another update from windows

 

SennBenteng_0-1666778754043.png

 

HP Recommended

You're very welcome.

 

Yes, it should work unless you get another update from Windows Update.

 

It worked for this person that had the same issue.

 

Solved: Re: HP/Windows updates force bad graphics driver for Aero 13 - HP Support Community - 852109...

 

At least you will now know what to do if you get another graphics update that blows up your nicely running graphics.

 

It happens to me too on my 15-ee0047nr notebook with the AMD Vega graphics.

 

I use the latest driver directly from the AMD website and W11 comes and tries to overwrite it with an older driver.

 

Hide Windows Update utility to the rescue.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.