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HP Recommended
HP Pavilion Notebook - 15-ab010nr

At some point about a month ago I noticed that once in a while when I tilted my laptop screen a bit, the data connection would flake out, leaving a grey mass of distortion on display, but as soon as I moved the screen again it would go away and then not return. In fact, I couldn't even forcibly trigger it to happen again. Then some days later, it would happen again. Any kind of manifestation like this isn't a good sign if it repeats. I feared it might become worse at a later point. As weeks went by, that was true. This problem came up more often. But then it got even worse.

 

Typically when I'd wake the Pavilion laptop from sleep, I'd see that grey distortion on the display.Sometimes shifting the screen tilt didn't solve it. I had to physically press on the lower bezel. That would clear it. But as I'm using the laptop, sometimes the screen would completely freeze--no mouse pointer activity, no window switching visible. And then this "fog" of faded pixels would creep up form the lower right side of the screen. Pressing on the bezel would often clear this. But sometimes that wouldn't be enough. I'd have to keep repositioning the screen/lid tilt, pressing along the lower bezel, sometimes even having to flex the screen a little. Eventually I could get the screen restored.

 

I figured maybe the screen is starting to go bad... but, how strange that it's not a permanent failure. And this slight pressure on the bezel usually fixing it? My guess is that perhaps there's something loose inside the screen assembly. So before I'd invest in obtaining a replacement screen, I figured I should reach out here to see if anyone has had experience with this. I'm hoping it's something fixable, without requiring a brand new screen.

 

Here's a video of the effect:

 

EDIT: Note, I did try my luck at searching around for this issue and managed to stumble across someone having an older HP Pavilion also suffering screen artifacts and how pressure / movement in the right way could momentarily restore proper function. They fixed it by disassembling the screen, detaching it from the lid component and extracting the ribbon cable connector that attaches behind the screen. They thoroughly cleaned the connector ends with a solvent, then reassembled. It cleared up the problem. So perhaps this is something I need to do with my Pavilion.

"Trying to remain positive and optimistic in an ever growing negative and cynical world. Peace."
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.