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HP Recommended
HP Pavilion - 15-cs3153cl
Microsoft Windows 11

The screen flickers when booting up and during the entire time the laptop is running. My work around has been using an external monitor.  I have updated the display drivers and change the settings as instructed on HP sites. The only part I am unable to do is upgrade the BIOS.  HP does not offer a driver for this laptop with Windows 11.

 

Please help.

1 REPLY 1
HP Recommended

Hello @Sfaundez 

Sorry to hear that you are having problems ... I would like to help you.

 

In the simplest case, the ribbon display cable behind the screen is no longer seated correctly. It has come loose slightly.

 

Recommendation and solution:

 

--->>> Maintenance and Service Guide

 

In your case: Service is required !
- The computer should be disassembled and checked.
[Always recommended] Thermal paste for CPU GPU and bridges should be renewed
[Always recommended] The function of the fan(s) must be checked

The internal display cable from motherboard to screen has to be checked or replaced

- The screen has to checked or replaced

- Short circuit test

- General cleaning ...

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

 

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.