HP Pavilion -- Colors are de-saturated/ Washed out

[M00nBlink]

So I just recently bought this laptop, and its been workign relativley fine for a couple months now.

I have a seperate Tv monitor that I use for art projects and such, and ive come to noticed that the colors on my laptop display, are extremly washed out compared to the colors on my tv monitor, and even my cell phone. 

Yes, I've tryed adjusting my display colors, but whenever i get to saturation. It doesn't give me the option to adjust it at all. I end up button mashing keys while it just stays the same. Which inevitably makes me skip it and move on to adjustmenst i dont need. 

This is extremly inconveinent and disccorouging of an issue to have on a laptop that i spent so much money on. 

Please help. 

[Jeet_singh]

Hi @M00nBlink,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I see from the post that you are having display issues on your HP notebook. Don't worry I'll try my best to help you with this,

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the Product number and the Operating system installed on the PC? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...) http://hp.care/2bygf7l

Did you check for any damage on the PC?

Have you tried to update the drivers?

Have you checked if the issue persists even in the Bios screen?

In the meantime, let's start off by performing a Hard reset on the Notebook:

Step 1: Performing a hard reset

Resetting the computer can resolve many issues that cause a blank screen. Use the steps in Performin...

Step 2: Connecting an external monitor to test the display

The notebook screen display might remain black when there is a corrupted graphics driver or a problem with the LCD display backlight. To test the display, attach an external monitor and restart the computer. Testing with an external display is helpful if the notebook display is black but you can hear sounds; such as fans, spinning drives, or beep tones that indicate the computer is operating.

Step 3: ​​​​Boot the computer into the Bios screen and check if the screen is distorted.

1. Turn off your computer
2. Make sure you have connected the power cable
3. Turn on your notebook, as it is starting press the  F10 button repeatedly

Once you are in the BIOS, if the screen is distorted, it is likely a hardware failure. The next two steps may resolve the issue. The first one is to do a hard reset. I have included the document 'Performing a Hard Reset or Forced Reset'. The next and final step is to perform a BIOS update. I have included the information here for you 'Updating the BIOS' as well as updating the graphics card drivers from our HP Support website, using this link.

Please respond to this post with the details and the result of the troubleshooting for further assistance. 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world

Available and ready to help.

Regards,