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HP Recommended
HP Pavilion Laptop 15-ck0xx
Microsoft Windows 10 (64-bit)

Dear Support,

I ran into a problem when trying to connect my display device via usb 3.0 to HDMI adapter. I cannot find any proper drivers and screen is keeping black.

Drivers provided by hardware distributor not working (adding some new device called 'XXX Usb display')

1 REPLY 1
HP Recommended

@netizen_poland 

 

What is your HP Pavilion Laptop 15-ck0xx  ? For example

 

               HP Pavilion - 15-ck020tx

 

Probably it has SAME ports of the above machine, which are

 

  • 1 HDMI 1.4b;
  • 1 headphone/microphone combo;
  • 1 RJ-45;
  • 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s);
  • 2 USB 3.1 Gen 1 (Data transfer only)

You have to use HDMI port to connect to an external monitor.  Using USB-C (or USB-A) to HDMI for a second external monitor won't work.

 

Regards.

BH
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