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05-29-2024 12:05 PM - edited 05-30-2024 02:08 AM
I purchased a HP Pavilion Laptop 15-eg3000 yesterday and it has a bit depth of 6 bit instead of 8 bit. I can see the brightness and colors are not great as the HP Pavilion Laptop 15-eg2000 laptop I bought 2 years ago. My HP Pavilion Laptop 15-eg2000 laptop which is an older model has a bit depth of 8 bits. Although the eg3000 boasts about i7 processor, I am a bit disappointed with the in built display. All the drivers and BIOS have been updated and are the same version as my old model but the bit depth still says 6 bit. Is it a display hardware limitation of this model? Or is there a fix to this issue?
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06-01-2024 06:29 AM
Hi @abhipk1512,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like the HP Pavilion Laptop 15-eg3000 model you purchased has a different display panel specification compared to your older HP Pavilion Laptop 15-eg2000. The bit depth of a display panel, which affects the number of colors it can display, is indeed determined by the hardware of the screen itself.
Here are some points to consider.
- Display Hardware Limitation: If your new laptop's display panel is 6-bit, this is likely a hardware specification. Many budget or mid-range laptop models use 6-bit + FRC (Frame Rate Control) panels, which can simulate 8-bit color but may not match the true 8-bit depth's quality.
- Driver and BIOS Updates: Since you have already updated all drivers and BIOS, it's less likely a software issue. However, double-checking the display driver settings in the graphics control panel (like Intel Graphics Command Center or NVIDIA Control Panel) to ensure it’s set to the highest possible settings might help.
- External Monitor: To bypass the laptop's display limitations, you might consider using an external monitor with an 8-bit or higher panel. This could provide the color fidelity and brightness you're accustomed to.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
06-01-2024 06:29 AM
Hi @abhipk1512,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like the HP Pavilion Laptop 15-eg3000 model you purchased has a different display panel specification compared to your older HP Pavilion Laptop 15-eg2000. The bit depth of a display panel, which affects the number of colors it can display, is indeed determined by the hardware of the screen itself.
Here are some points to consider.
- Display Hardware Limitation: If your new laptop's display panel is 6-bit, this is likely a hardware specification. Many budget or mid-range laptop models use 6-bit + FRC (Frame Rate Control) panels, which can simulate 8-bit color but may not match the true 8-bit depth's quality.
- Driver and BIOS Updates: Since you have already updated all drivers and BIOS, it's less likely a software issue. However, double-checking the display driver settings in the graphics control panel (like Intel Graphics Command Center or NVIDIA Control Panel) to ensure it’s set to the highest possible settings might help.
- External Monitor: To bypass the laptop's display limitations, you might consider using an external monitor with an 8-bit or higher panel. This could provide the color fidelity and brightness you're accustomed to.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support