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- HP Pavilion g6 ATI VGA error

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11-26-2019 11:39 PM - edited 11-26-2019 11:59 PM
Dear Sir/Ms ,
My pc can't play games or High graphic related activity.error prompt.
Please tell me what to do.
Thank you
Solved! Go to Solution.
Accepted Solutions
11-29-2019 03:46 PM - edited 12-03-2019 10:25 AM
@nuwancpu This device is not designed for gaming or high performance graphics, that said, the error seems to be related to Direct X is a technology that helps create the special visual and audio effects that come with games. It can help your computer get more performance out of demanding multimedia programs such as games and movies,
That said, I suggest we reinstall the direct X using the below steps to resolve this issue with the error message:
- Go here, click on Download and follow the onscreen instructions to download the DirectX End-User Runtime Web Installer.
- Once the DirectX End-User Runtime Web Installer has been downloaded, navigate to where you saved it and run it.
- Follow the onscreen instructions, and the downloaded installer will unpack all of the DirectX End-User Runtime Web Installer‘s files and place them in a directory of your choosing.
- Navigate to the folder you had the downloaded installer unpack the DirectX End-User Runtime Web Installer‘s files to, locate a file named DXSETP.exe and double-click on it to run it.
- Follow the onscreen instructions and prompts to get through the wizard, at the end of which the DirectX on your computer will be successfully repaired/reinstalled.
Once the repair installation is done and dusted, you are free to delete the folder full of the DirectX End-User Runtime Web Installer’s files created by the installer you downloaded off Microsoft’s website.
P.S: Welcome to HP Community
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
11-29-2019 03:46 PM - edited 12-03-2019 10:25 AM
@nuwancpu This device is not designed for gaming or high performance graphics, that said, the error seems to be related to Direct X is a technology that helps create the special visual and audio effects that come with games. It can help your computer get more performance out of demanding multimedia programs such as games and movies,
That said, I suggest we reinstall the direct X using the below steps to resolve this issue with the error message:
- Go here, click on Download and follow the onscreen instructions to download the DirectX End-User Runtime Web Installer.
- Once the DirectX End-User Runtime Web Installer has been downloaded, navigate to where you saved it and run it.
- Follow the onscreen instructions, and the downloaded installer will unpack all of the DirectX End-User Runtime Web Installer‘s files and place them in a directory of your choosing.
- Navigate to the folder you had the downloaded installer unpack the DirectX End-User Runtime Web Installer‘s files to, locate a file named DXSETP.exe and double-click on it to run it.
- Follow the onscreen instructions and prompts to get through the wizard, at the end of which the DirectX on your computer will be successfully repaired/reinstalled.
Once the repair installation is done and dusted, you are free to delete the folder full of the DirectX End-User Runtime Web Installer’s files created by the installer you downloaded off Microsoft’s website.
P.S: Welcome to HP Community
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.