HP Pavilion g7 screen white

[ELI-JAY]

Have an HP Pavilion g7 which is giving a white screen. Tried connecting an external monitor, but nothing is happening. Anyone with a solution to this????? and what could be the cause of this????

Please help!!!!!!!!!!!!!!!

[Sparkles1 · Accepted solution]

Hi @ELI-JAY,

Thank you for your inquiry,

When posting it is important to include your exact model and not just the series of the notebook that you have. What is your specific model of Pavilion G7 do you have? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?.

 I grasp that when you start your notebook you just see a white screen with no error messages. You connected an external monitor but there was no change.Here is a link to HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP) that should help. Please let me know the results. 

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the “Thumbs Up” below!  🙂  If you require further assistance let me know and I will gladly do all I can to help.