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‎06-26-2020 07:50 PM

HP Recommended
Product: Pavilion X360 14-cd1055cl
Operating System: Microsoft Windows 10 (64-bit)

Two nuts fell off of the right hinge on my laptop computer, which resulted in damage to the screen.  The computer was never dropped, mistreated, or damaged in any way.  The 1 year warranty is still active and I would like this to be repaired.

20200622_142721.jpg20200622_142709.jpg

1 REPLY 1

‎06-28-2020 01:55 AM

HP Recommended

Hi @lekheineman

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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