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‎07-30-2022 09:41 AM

HP Recommended
Product: HP Pavilion x360 Convertible Laptop PC 15t-dq200 CTO
Operating System: Microsoft Windows 11

The left hinge on my laptop is broken.  I was able to open and close it while holding the corner down but it is getting worse.  Now when I close it it pops open more and puts pressure on the side.

 

It is no longer under warranty. I should have contacted HP when it first happened but I didn't think it was a big problem.  I've seen HP has fixed others for free.  I'm hoping they will do the dame for me. I really don't want to buy a new computer.

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1 person had the same question
1 REPLY 1

‎07-31-2022 07:14 AM

HP Recommended

Hi @JJ246

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP Pavilion X360 Convertible Laptop PC 15t-Dq200 CTO. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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