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- HP Pavilion x360 2-in-1 Laptop 14-ek0001nh default wallpaper

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05-03-2024 03:07 PM
Hello everyone!
I know, maybe I'm asking you a bit of a strange question. The thing is, I reinstalled my HP Pavilion x 360 and the default wallpaper is gone. Fortunately, it was solved due to windows freezing. But unfortunately, I couldn't find it anywhere. I hope you can help me. The product is :x360 2-in-1 Laptop 14-ek0001nh
Have a nice evening!
L.Z
05-03-2024 03:27 PM
If you reinstalled Windows from a download from Microsoft, you are likely to run into other issues as well.
If you reinstall it NOW from HP media, not only will you get all the HP drivers, you will get all the HP tools and utilities.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Windows and the HP drivers and utilities that originally came with your PC.
You will need a working PC and a 32GB USB stick to hold the recovery files. Here is the link:
https://www.youtube.com/watch?v=xmtXOU40vxk
You use the Microsoft Store to download the actual tool:
https://apps.microsoft.com/detail/9mtks9pr7r3n?rtc=1&hl=en-us&gl=us
If you use a different PC to run the tool, you will have to provide your PC's product number. Here is an HP link for finding that information:
https://support.hp.com/us-en/document/ish_2039298-1862169-16
Here's a video from HP Support about using the Cloud Recovery Tool:
https://www.youtube.com/watch?v=P7AwuKNJKS4
I am a volunteer and I do not work for, nor represent, HP