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HP Recommended
Pavilion x360 Product 4EY66UA#ABA
Microsoft Windows 10 (64-bit)

Hello, I'm trying to find a docking station that will working with my HP Pavilion x360 (Product 4EY66UA#ABA)/Convertible 15-cr0xxx). I bought one on Amazon and it's for a USB C type port. Does this computer support that? When I plugged it in, only the LAN connection works; not the two monitors that I have hooked into it. One is a HDMI to HDMI port connection. The other is a VGA port connection. Hopefully, someone can assist and/or recommend. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Topher_4 wrote:

Thank you so much! I'm getting another laptop. It's a HP EliteBook 840 G6. Could I get a docking station for that? If so, what type? Thanks again.


@Topher_4 

 

There are few docks available for HP EliteBook 840 G6. I'me using HP USB-C Gen 5 dock for my HP EliteBook 840 G5 right now and I've got SINGLE cable setup w/o any hiccup. HP EliteBook 840 G6 is very close to HP EliteBook 840 G5.

 

Regards.

BH
***
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View solution in original post

3 REPLIES 3
HP Recommended

@Topher_4 

 

Your machine is an HP Pavilion x360 - 15-cr0017nr, its specs

 

          https://support.hp.com/us-en/document/c06079143

 

It ONLY has 1 USB 3.1 Type-C Gen 1 (Data transfer up to 5 Gb/s) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charger your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you so much! I'm getting another laptop. It's a HP EliteBook 840 G6. Could I get a docking station for that? If so, what type? Thanks again.

HP Recommended

@Topher_4 wrote:

Thank you so much! I'm getting another laptop. It's a HP EliteBook 840 G6. Could I get a docking station for that? If so, what type? Thanks again.


@Topher_4 

 

There are few docks available for HP EliteBook 840 G6. I'me using HP USB-C Gen 5 dock for my HP EliteBook 840 G5 right now and I've got SINGLE cable setup w/o any hiccup. HP EliteBook 840 G6 is very close to HP EliteBook 840 G5.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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