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- HP Community
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- HP Pavilion x360 Convertible 15-cr0xxx | Docking Station

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05-20-2021 12:21 PM
Hello, I'm trying to find a docking station that will working with my HP Pavilion x360 (Product 4EY66UA#ABA)/Convertible 15-cr0xxx). I bought one on Amazon and it's for a USB C type port. Does this computer support that? When I plugged it in, only the LAN connection works; not the two monitors that I have hooked into it. One is a HDMI to HDMI port connection. The other is a VGA port connection. Hopefully, someone can assist and/or recommend. Thanks!
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05-23-2021 02:47 PM
@Topher_4 wrote:Thank you so much! I'm getting another laptop. It's a HP EliteBook 840 G6. Could I get a docking station for that? If so, what type? Thanks again.
There are few docks available for HP EliteBook 840 G6. I'me using HP USB-C Gen 5 dock for my HP EliteBook 840 G5 right now and I've got SINGLE cable setup w/o any hiccup. HP EliteBook 840 G6 is very close to HP EliteBook 840 G5.
Regards.
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05-20-2021 05:25 PM
Your machine is an HP Pavilion x360 - 15-cr0017nr, its specs
https://support.hp.com/us-en/document/c06079143
It ONLY has 1 USB 3.1 Type-C Gen 1 (Data transfer up to 5 Gb/s) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charger your machine
- Connect to an external monitor with / without hub/dock/adapter
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-23-2021 02:47 PM
@Topher_4 wrote:Thank you so much! I'm getting another laptop. It's a HP EliteBook 840 G6. Could I get a docking station for that? If so, what type? Thanks again.
There are few docks available for HP EliteBook 840 G6. I'me using HP USB-C Gen 5 dock for my HP EliteBook 840 G5 right now and I've got SINGLE cable setup w/o any hiccup. HP EliteBook 840 G6 is very close to HP EliteBook 840 G5.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.