-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Pavilion x360 Laptop - 14-dw0177ng not connecting with Di...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
01-22-2023 01:04 PM
Product: HP Pavilion x360 Laptop - 14-dw0177ng
Hi everyone,
My HP Pavilion x360 Laptop - 14-dw0177ng doesn't connect video with a Samsung Display S34A650UXU via USB-C. As to my knowledge both devices support alternate mode DisplayPort 1.2 via USB-C this should work.
The Pavilion 14-dw0177ng works perfect via USB-C with an HP USB-C dock G5 (including video). My company device HP Elitebook x360 830 G6 on the flipside works like a charm when connected to the same display S34A650UXU via USB-C.
So basically both devices - the Pavilion and the S34A650UXU - seem to work, just not with each other. I've updated all drivers to the latest version which brings no change. Any ideas how I could fix that issue?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.