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‎01-22-2023 01:04 PM

HP Recommended
Product: HP Pavilion x360 Laptop - 14-dw0177ng

Hi everyone,

 

My HP Pavilion x360 Laptop - 14-dw0177ng doesn't connect video with a Samsung Display S34A650UXU via USB-C. As to my knowledge both devices support alternate mode DisplayPort 1.2 via USB-C this should work.

 

The Pavilion 14-dw0177ng works perfect via USB-C with an HP USB-C dock G5 (including video). My company device HP Elitebook x360 830 G6 on the flipside works like a charm when connected to the same display S34A650UXU via USB-C.

 

So basically both devices - the Pavilion and the  S34A650UXU - seem to work, just not with each other. I've updated all drivers to the latest version which brings no change. Any ideas how I could fix that issue?

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