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‎06-05-2020 09:02 PM - edited ‎06-05-2020 09:02 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-cd1xxx
Operating System: Microsoft Windows 10 (64-bit)

The bottom right of my screen is popping out. I've only had this computer for 6 months (bought it Jan 2020). Everything works fine and I haven't dropped my laptop or anything. Also, this screw fell out and now the hinge is very loose. Will my warranty cover this? I have checked and it is still active. 

 

IMG_0712.JPGIMG_0714.JPGIMG_0713.JPG

  

25 people had the same question
1 REPLY 1

‎06-09-2020 10:57 AM

HP Recommended

@ik59

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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