HP Pavilion x360 screen is separating from the casing

[vaibhav8691]

HP Pavilion x 360 screen is separating from casing: model no: 14dw 1037tu

My laptop is out of warranty. I visited the sysnet global technologies and physically showed them the laptop. They said the complete screen will be replaced and also gave me the quotation. I would like to mention that my screen is working fine and touch is also excellent. The only problem is that from one corner, the screen has separated from the casing, which I am afraid will eventually separate completely with time and can also lead to damage the screen.  I will be thankful if the same display will be put back to the casing without getting the displayed renewed since my display is working fine and for this problem i don't want to get a new display and pay the amount which is half the price of my laptop.

[A_Gayathri]

Hi @vaibhav8691 ,

Welcome to the HP Support Community

I understand you are facing an issue with your laptop lid broken. Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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