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‎07-09-2020 07:56 PM

HP Recommended
Product: pavilion x360

Recently I took my notebook in to have the screen looked at. The tech ordered a new screen, tried it out and still had no success. I received a new battery via the replacement program and that works just fine. Computer turns on but I don't hear any sounds. The tech believes it's a motherboard issue. I'm way out of my league here and would love any advice on how to move forward. 

1 REPLY 1

‎07-13-2020 06:46 PM

HP Recommended

@KamakazeKarma Here's what you need to do, to identify the issue and resolve it accordingly:

P.S: Welcome to HP Community 😉

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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Riddle_Decipher
I am an HP Employee


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