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‎03-21-2020 05:24 PM - edited ‎03-21-2020 06:04 PM

HP Recommended
Product: HP Pavilion ze2000
Operating System: Microsoft Windows 8.1 (32-bit)

Here is a doozy. I bought a ze2000 at a rummage sale just to play around with, but I realized that it has a little bit of life left in it, so I upgraded to Windows 8 (NOT 8.1, the option is not there in the OS menu) x86. Windows Update has found sound, wireless networking, and everything else BUT video drivers. The laptop has an ATI Radeon Mobility Xpress 200G. I downloaded legacy Xpress 200 series drivers from AMD for Vista and Catalyst said that the driver was installed successfully, but nothing changed. The log is down below. Any idea where I can get some graphics acceleration for Windows 8 on Xpress 200G? Any help is appreciated. Thanks!

____________

Catalyst® Install Manager
Installation Report
03/21/20 18:14:19

Hardware information   Name ATI Radeon Xpress Series Manufacturer ATI Technologies Inc Device ID 0x5955 Vendor ID 0x1002 Class Code 0x030000 Revision ID 0x00 Subsystem ID 0x3091 Subsystem vendor ID 0x103c Other hardware Existing packages
Other detected devices ATI RADEON XPRESS 200 Series   Manufacturer ATI Technologies Inc Device ID 0x5950 Vendor ID 0x1002 Class Code 0x060000 Revision ID 0x01 Subsystem ID 0x3091 Subsystem vendor ID 0x103c ATI Integrated SMBus Support   Manufacturer ATI Technologies Inc Device ID 0x4372 Vendor ID 0x1002 Class Code 0x0c0500 Revision ID 0x11 Subsystem ID 0x3091 Subsystem vendor ID 0x103c ATI Integrated SATA Support   Manufacturer ATI Technologies Inc Device ID 0x4376 Vendor ID 0x1002 Class Code 0x01018a Revision ID 0x00 Subsystem ID 0x3091 Subsystem vendor ID 0x103c   Manufacturer ATI Technologies Inc Device ID 0x4378 Vendor ID 0x1002 Class Code 0x070300 Revision ID 0x02 Subsystem ID 0x3091 Subsystem vendor ID 0x103c  
1 REPLY 1

‎03-24-2020 02:52 PM

HP Recommended

@wumby,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the exact model and the product number for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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