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‎12-14-2019 03:24 AM

HP Recommended
Product: spectre x360
Operating System: Microsoft Windows 10 (64-bit)

HP Pen Control: No supported device found, Pen with hp logo. 2nd error message "Sorry, HP Pen Control is not compatible with this computer. HP Spectre x360

3 people had the same question
1 REPLY 1

‎12-16-2019 11:28 AM

HP Recommended

@Skyey1
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • When was the last time it worked fine?

​​​​​​​Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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