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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Pen is not connected to my laptoop

Create an account on the HP Community to personalize your profile and ask a question
07-28-2023 04:58 PM
Product name - Device name DESKTOP-U0C3D9I
Processor Intel(R) Celeron(R) N4120 CPU @ 1.10GHz 1.10 GHz
Installed RAM 4.00 GB (3.82 GB usable)
Device ID 67B7F759-48A5-4D0C-82A4-70A122A5F3C2
Product ID 00380-00000-00001-AA785
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
The pen is not connected, so II need help to connect it
07-28-2023 07:41 PM
@ashley155 wrote:Product name - Device name DESKTOP-U0C3D9I
Device ID 67B7F759-48A5-4D0C-82A4-70A122A5F3C2
Product ID 00380-00000-00001-AA785
They do not say anything. Please use the following way to find out what is your machine.
How to Find Your HP Laptop Model Number
Regards.
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