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- HP Pen not working with windows 11

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09-23-2024 11:51 AM
Hello
I recently got an HP Spectre x360 from my brother and the first thing I did was install Windows 11 moving from Windows 10. After a month or so I remembered it had a pen so I found that and tried to use the Pen but nothing happened. My finger still works but the HP Pen does not work. I'm guessing it's drivers but I can't find any drivers for this Laptop that are for Windows 11.
Thanks
Solved! Go to Solution.
Accepted Solutions
09-28-2024 06:44 AM
Hi @dpami507,
Thank you for sharing the above information.
If your HP Spectre x360 pen is not working, here are some steps to troubleshoot the issue:
Check Battery: Ensure the pen’s battery is charged or replace it if necessary.
Reconnect the Pen:
- Go to Settings > Devices > Bluetooth & other devices.
- Remove the pen from the list and re-pair it.
Update Drivers:
- Go to Device Manager.
- Look for Human Interface Devices and check if there’s a driver update available for your pen.
Windows Updates: Make sure your Windows is up to date by checking for updates in Settings > Update & Security.
Check Settings: Go to Settings > Pen & Windows Ink and ensure the settings are configured correctly.
Test in Different Applications: Sometimes the pen may not work in specific apps. Try using it in a different app like Microsoft OneNote or Paint.
Restart Your Device: A simple restart can resolve many issues.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
09-25-2024 01:56 PM
Hi @dpami507,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with the pen on your Laptop.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- May I know which pen are you using with your laptop?
- Is this the first time you are setting it up?
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
09-25-2024 05:08 PM
I have no idea what the Pen is called, it might just be HP Pen 1 but it's the one in the photo however mine is black. The computer has been set up and in use for about 4 years (with the pen working) but was recently updated to Windows 11
09-28-2024 06:44 AM
Hi @dpami507,
Thank you for sharing the above information.
If your HP Spectre x360 pen is not working, here are some steps to troubleshoot the issue:
Check Battery: Ensure the pen’s battery is charged or replace it if necessary.
Reconnect the Pen:
- Go to Settings > Devices > Bluetooth & other devices.
- Remove the pen from the list and re-pair it.
Update Drivers:
- Go to Device Manager.
- Look for Human Interface Devices and check if there’s a driver update available for your pen.
Windows Updates: Make sure your Windows is up to date by checking for updates in Settings > Update & Security.
Check Settings: Go to Settings > Pen & Windows Ink and ensure the settings are configured correctly.
Test in Different Applications: Sometimes the pen may not work in specific apps. Try using it in a different app like Microsoft OneNote or Paint.
Restart Your Device: A simple restart can resolve many issues.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee