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‎12-22-2025 10:39 AM

HP Recommended

Hi,

 

Have an intermittent problem with keyboard not working, tried all the usual diagnostic stuff, all drivers and windows updates, remove reinstall keyboard driver, reboot, sometimes keyboard works sometimes it doesn't. In the diagnostic it reports every key as working find (green), then sometimes when I boot and go to diagnostics  no keys are working. Is there a problem with driver loading or a conflict? Checked RAM also no problems reported, its rare that it works sometimes and other times it takes a reboot, using Win 11 Pro 64bit with 8gig of Ram..

 

Help appreciated, thanks...

 

Harry

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