HP Rechargeable MPP 2.0 Tilt Pen Charging Issues

[ankitgupta1988]

Team, I have HP Rechargeable MPP 2.0 Tilt Pen which came with my Laptop HP Spectre x360, it is not charging anymore, though it is showing orange light while plugged in, but does not change it to white anymore.

Is there any possibility that I can change the battery of the pen? Actually, I have hardly used it in last one year.

[Garp_senchau]

@ankitgupta1988, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Charging Connection:

Try using a different USB port or charging cable (if possible) to rule out issues with the charger or port.

Charge the Pen Longer:

The pen may be deeply discharged if it hasn’t been used for a long time. Leave it plugged in for several hours, even overnight, to see if the light changes from orange to white (indicating full charge).

Battery Degradation:

Even if the pen hasn’t been used much, rechargeable batteries can degrade over time if not regularly charged. If the pen has reached the point where it no longer holds a charge, the battery might be dead.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[ankitgupta1988]

Thanks, Garp_Senchau for responding.

I there anyway to replace the rechargeable battery?? Like I can install the new battery myself?

[Garp_senchau]

Hey @ankitgupta1988, 

Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

Note: There might be a nominal charge for the service they provide.

HP® Service Center Locator - United States | HP® Support

Regards,