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HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)

I was using my pen as normal when it suddenly stopped working - literally mid sentence. 

I've had it plugged in to check it's not the battery gone dead and it lights up white so it's not that.

 

It seems to have unpaired itself from my laptop but I can't figure out how to re-pair it.

 

All of the instructions online say to press the button on the top but there isn't one. There are two buttons on the side, that's it. Searching for compatible bluetooth devices doesn't find it.

 

Has been working completely fine until this, now it won't do anything.

 

1 REPLY 1
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Please let me know how it worked again, if your issue is resolved

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