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HP ENVY x360 Convertible Laptop PC 15-ed1000 IDS Base Model

Hello, My HP rechargeable MPP 2.0 Tilt pen will not connect to my laptop. I deleted the device; the pen is fully charged but I cannot get it to turn on or blink to connect to the laptop. I am unsure if I am holding the incorrect button but have tried both individually and both together but get no response. 

 
1 REPLY 1
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@LilyK2025-, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding the HP Rechargeable MPP 2.0 Tilt Pen! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your HP Rechargeable MPP 2.0 Tilt Pen is not connecting to your laptop, you can try the following steps to troubleshoot the issue:

 

Ensure Proper Charging: First, confirm that the pen is fully charged. Place it on the magnetic pen attachment and charger area on your HP Spectre Foldable PC to ensure it's charging correctly. The LED indicator should help you check the charging status:

  • Blinking amber indicates the battery is low.
  • Static amber indicates the pen is charging.
  • Off indicates the pen is fully charged.

Correct Position: Make sure the pen is positioned correctly on the magnetic attachment for charging. It must be placed on the designated area near the microphones for effective charging.

 

Reconnect the Pen:

  • Check if the pen has a button that needs to be pressed to initiate the connection.
  • If previously paired devices have been deleted, try reinstalling any necessary drivers or software to facilitate new connections.

Restart and Re-pair:

  • Restart your laptop to reset any connectivity issues.
  • Attempt to pair the pen again by removing it and reattaching it to the charger area. Sometimes reinitializing the connection process from scratch can solve the issue.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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