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‎09-23-2022 10:45 PM

HP Recommended

I recently bought a HP Rechargeable MPP2.0 Tilt Pen, everything was ok at first. I charged it but when I tried to connect the pencil with the PC the pen doesn't turn on. When it's charging the light turns on but when I try to get the Bluetooth it doesn't work. 

I was trying to get help with support but they ask me for the SN and the only information in the pencil is this one

 

Component P/N L85658-001

 

Spare Part No. M07250-001

 

Model No. HSA-W001P

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