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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Reverb G2

Create an account on the HP Community to personalize your profile and ask a question
05-07-2024 03:11 AM
I own an HP Reverb G2 VR Headset. When I connect it to the PC I'm getting a 1-4 error to connect the headset to a USB 3.0 Port when it's already connected to one. I know this because on the same port, it used to work before. I tried it on 2 different PCs and am getting the same error.
Another problem is that when I try to add the serial number on the HP website, it doesn't show up. It gives the
"Please enter a valid serial number".
Please help. I can't even find an HP support email to raise this issue
05-07-2024 02:42 PM
Hi @Niranjan007ovha,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your HP Reverb G2.
Kindly refer to the steps on this link and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee