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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP SPECTRE 14 EU0013DX keyboard button hinge replacement

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03-04-2025 03:24 PM
Does anybody have a solution for this, My one button hinge has broken off and I have no other way to replace it, HP is trying to charge me $400 to replace the WHOLE KEYBOARD when its just a simple broken hinge I have for a keyboard button. There doesn't seem to be anybody carrying this specific model
03-08-2025 11:50 AM
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Hawks_Eye
HP Support
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03-11-2025 09:32 AM
Hi @MuchoMangos,
Apologies! we have invited you to DM so we can collect the serial number and/or the case ID from your last interaction where you were quoted $400 to fix the keyboard hinge, and help you with the replacement based on availablity.
Ideally, if the device is out of warranty, the charges would include, pickup, repair, quality checks and then return to your door step, or I can send out the keypad to you (if the option is available) and you can pay only for that part as we don't have an option to replace single keys as such.
Let me know
Thanks
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!