HP SPECTRE 14 EU0013DX keyboard button hinge replacement

[MuchoMangos]

Does anybody have a solution for this, My one button hinge has broken off and I have no other way to replace it, HP is trying to charge me $400 to replace the WHOLE KEYBOARD when its just a simple broken hinge I have for a keyboard button. There doesn't seem to be anybody carrying this specific model

[Hawks_Eye]

@MuchoMangos,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Hawks_Eye

HP Support 

[MuchoMangos]

Why cant you help me? maybe somebody else is looking for the same answers, since nobody seems to know anything about this model specifically

[Hawks_Eye]

Hi @MuchoMangos,

Apologies! we have invited you to DM so we can collect the serial number and/or the case ID from your last interaction where you were quoted $400 to fix the keyboard hinge, and help you with the replacement based on availablity.

Ideally, if the device is out of warranty, the charges would include, pickup, repair, quality checks and then return to your door step, or I can send out the keypad to you (if the option is available) and you can pay only for that part as we don't have an option to replace single keys as such.

Let me know

Thanks