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HP Recommended
HP SPECTRE X360 13-AE013DX
Microsoft Windows 10 (64-bit)

I am looking at 3 screens: 1 internal and 2 external, so this Spectre 2-in-1 can display three extended screens.

I have three monitors.

I have gone into Settings | Display.  Only the internal and 2 external monitors are detected.

I tried updating the Intel UHD Graphics Control Panel and received a message that the program on the computer is newer.  So, I went into the Intel UHD Graphics Control Panel and saw that only the internal and 2 external monitors are detected.

I have checked all the wiring.

I have a J5 Create hub that runs one of the HDMI external monitors. This works.

And, I have a StarTect hub that runs another HDMI external monitor.  This works.

The 3rd external monitor is connected to the same StarTech hub with a Display port cable.  (The monitor has a displayport port.)  This is not detected.

 

How do I get the HP SPECTRE X360 13-AE013DX to detect three external monitors?

2 REPLIES 2
HP Recommended

@BefuddledUser 

 

If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:

 

           https://www.displaylink.com/products/universal-docking-stations


or try following HP docks

 

          https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358


Regards

BH
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HP Recommended

Thanks, Banhien,

Thanks for the information.

Perhaps i was not clear enough.

I have hubs.

I have 1 monitor connected through a hub with HDMI and I have another monitor connected through another hub with HDMI. 

 

This second hub also has a displayport port and I am using that to connect the third monitor with a displayport cable  (which is not detected).

 

So, I think the solution is not to be found in hubs, unless there is one hub that provides 3 HDMI connections.  That would be neater and perhaps work (since the two monitors that do work are HDMI).

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