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‎01-23-2024 12:09 PM

HP Recommended
Product: HP ELITE X2 G4

Hello,


I would like some more help.

My equipment is an HP ELITE X2 G4 Intel(R) Core(TM) i5-8365U hybrid convertible notebook.
Its original factory specifications provide for the operation of the HP Sure View feature, including a specific command key on its native keyboard that came with the notebook (activated by the F2 key).
As the F2 key did not result in the screen saver activity operating when activated, I searched for and installed the HP SURE VIEW program, but when run it returned the response that my computer does not support this feature.
I would like help from the HP Community because I understand that my equipment has provision for this support and I imagine that I must find a specific drive.
In fact, I had the same type of difficulty with the pen that came with it, the HP Pen G3 Rechargeable, and I was only able to resolve it with the help of the forum, which gave me the correct drivers to install the exact program (Digital Pen Settings).

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.