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HP Recommended
HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 (7M3L2AV)
Microsoft Windows 11

Hi All, I have recently purchased the Spectre 16" 2024 with RTX4050, when I am wearing glasses looking close, about 8-inch or 200mm, from the 2.8k screen, I can see the whole screen is full of very fine lines/dots, its like fish scales or wire mesh covering the screen. But, when I stare at it without my glasses, the screen is perfectly fine. I tried different pair of glasses and it is the same, full of scale, I have -3.5 short-sighted. When I asked my wife to look at the screen with her glasses on, she sees the same lines and dots, but they vanished when she look at it without glasses. Does anyone have the same experience or is it just my unit?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @DylanChua,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like a phenomenon known as the "screen door effect" or "pixel grid effect." This effect can sometimes be more noticeable on high-resolution screens when viewed up close, especially if the viewer is wearing corrective lenses that may magnify these fine details.

 

Here are a few points to consider.

 

  • High Resolution and Pixel Density: The HP Spectre 16" with a 2.8K screen has a high pixel density, which can cause the individual pixels and the grid that separates them to be visible under certain conditions, especially when viewed very closely.
  • Lens Effect: Glasses, particularly those for significant prescriptions like -3.5 for short-sightedness, can magnify the image slightly and alter how the eye perceives the screen. This might make the pixel grid or fine details more noticeable.
  • Screen Coating: Some screens have a matte or anti-glare coating that can create a mesh-like appearance under specific lighting conditions or viewing angles.

 

To determine if this is a specific issue with your unit or a general characteristic of the screen, you can.

 

  • Check Other Devices: Compare the same screen content on other high-resolution devices to see if you notice the same effect.
  • Distance Viewing: Try viewing the screen from a normal distance (typically 18-24 inches for a laptop) with and without your glasses. If the effect is not noticeable from a regular viewing distance, it might be an inherent characteristic of the display.
  • Lighting Conditions: Ensure you are viewing the screen under different lighting conditions to see if the effect persists.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

1 REPLY 1
HP Recommended

Hi @DylanChua,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like a phenomenon known as the "screen door effect" or "pixel grid effect." This effect can sometimes be more noticeable on high-resolution screens when viewed up close, especially if the viewer is wearing corrective lenses that may magnify these fine details.

 

Here are a few points to consider.

 

  • High Resolution and Pixel Density: The HP Spectre 16" with a 2.8K screen has a high pixel density, which can cause the individual pixels and the grid that separates them to be visible under certain conditions, especially when viewed very closely.
  • Lens Effect: Glasses, particularly those for significant prescriptions like -3.5 for short-sightedness, can magnify the image slightly and alter how the eye perceives the screen. This might make the pixel grid or fine details more noticeable.
  • Screen Coating: Some screens have a matte or anti-glare coating that can create a mesh-like appearance under specific lighting conditions or viewing angles.

 

To determine if this is a specific issue with your unit or a general characteristic of the screen, you can.

 

  • Check Other Devices: Compare the same screen content on other high-resolution devices to see if you notice the same effect.
  • Distance Viewing: Try viewing the screen from a normal distance (typically 18-24 inches for a laptop) with and without your glasses. If the effect is not noticeable from a regular viewing distance, it might be an inherent characteristic of the display.
  • Lighting Conditions: Ensure you are viewing the screen under different lighting conditions to see if the effect persists.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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