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‎07-12-2017 05:45 PM

HP Recommended
Product: HP Spectre Pro x360 G2

Closed my computer down last night and left it in the office as I sometimes do, when I came in this morning I opened the laptop as normally would holding the bottom right down with my right hand whilst opening the top left with my left hand.

 

As I fired the computer up saw small hairline spider web of cracks in the top left hand corner, couldn't believe it had happened when I hadn't even taken the computer home.

 

Then I saw the thread on the forum showing that this must be a design fault. With so many similar situations have HP now started to support this and resolve it.

 

As with most others on here I am extremely careful with my technology and although I think the computer is excellent, this is unaccaceptable after only 7 months of use.

 

Would love to know if HP are now resolving these issues.

 

Pete

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2017 07:52 PM

HP Recommended

I would suggest to start a service request and see where that goes:

https://support.hp.com/us-en/contact-hp/product/HP-Spectre-Pro-x360-G2-Convertible-PC/8737498

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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1 REPLY 1

‎07-12-2017 07:52 PM

HP Recommended

I would suggest to start a service request and see where that goes:

https://support.hp.com/us-en/contact-hp/product/HP-Spectre-Pro-x360-G2-Convertible-PC/8737498

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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