Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Spectre x360 Convertible 13-aw2004nr
Microsoft Windows 10 (64-bit)

HP Spectre x360 Convertible 13-aw2004nr   will not set up an external Dell P2418HT monitor WITH it's touchscreen. I have been through the control panel process several times and it says it does not have the information. Loaded the Dell drivers, still no response. 

2 REPLIES 2
HP Recommended

@Meg210 

 

Please try the following Guide

 

              https://support.displax.com/knowledge-base/faq/installation-integration/how-can-i-setup-multiple-tou...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Banhein...I have tried these instructions several times (before contacting the community). for some reason Windows does recognized the Dell monitor, but does NOT allow settings or calibration. Screenshot 2021-04-19 174200.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.