• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-19-2021 12:54 PM

HP Recommended
Product: HP Spectre x360 Convertible 13-aw2004nr
Operating System: Microsoft Windows 10 (64-bit)

HP Spectre x360 Convertible 13-aw2004nr   will not set up an external Dell P2418HT monitor WITH it's touchscreen. I have been through the control panel process several times and it says it does not have the information. Loaded the Dell drivers, still no response. 

2 REPLIES 2

‎04-19-2021 01:43 PM

HP Recommended

@Meg210 

 

Please try the following Guide

 

              https://support.displax.com/knowledge-base/faq/installation-integration/how-can-i-setup-multiple-tou...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-19-2021 05:44 PM

HP Recommended

Hi Banhein...I have tried these instructions several times (before contacting the community). for some reason Windows does recognized the Dell monitor, but does NOT allow settings or calibration. Screenshot 2021-04-19 174200.jpg

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.