-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Spectre x360 - 13-4108na - Replacement screen glass?

Create an account on the HP Community to personalize your profile and ask a question
04-28-2019 04:09 AM
Hi,
I have a HP Spectre x360 - 13-4108na (Energy Star), but have unfortunately cracked the glass on the screen - It didn't take much to crack it.
The lcd display still works (I had to turn off the touchscreen mode though, as the crack kept clicking the mouse).
Is there a way of replacing the front glass only? Or does the whole top lid need to be replaced? Or the lcd screen and glass? I assume this is not an easy DIY fix? Also, is there a specific part number I need for this?
My laptop is out of warranty... not that it would cover cracked glass.
Thanks!
04-29-2019 09:11 AM
Hi @DRM100
Welcome to the HP Support Community.
The spare part# if the display assembly is 848809-001 and it is not a customer replaceable part. The steps are mentioned on page# 36 of the Service Guide.
I'd suggest you Contact HP in your region regarding the service options for your computer.
Hope this helps. Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Asmita
I am an HP Employee
05-01-2019 03:49 PM
Hi Asmita,
Thanks for your reply - Yes I will contact HP in the UK.
I have had a quick look for the display assembly online and this costs approximately £750 (1000 USD)! Once labour is added, the cost to replace this will likely exceed the cost of a new laptop. Surely this isn't the only option when the only thing broken is the screen glass?
Regards