HP Spectre x360 16 - Camera auto zoom for meetings

[SShinde]

Hi, 

Just bought the HP Spectre x360 16" laptop. Everything so far is working fine. Except for the inbuilt camera which auto zooms during video calls.

I remember there were some settings when I initially setup the laptop. I tried everywhere but could not find the setting for this. I need to stop the auto zoom functionality.

Kind Regards,

[Nal_NR]

Hi @SShinde,

Welcome to the HP Support Community.

I understand that you are facing issues with the camera's auto zoom. I'd like to help!

Please go through this document here and see how it goes. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[SShinde]

Hi,

Thanks for the reply. It doesn't help me as I use Microsoft TEAMS for video calls, not the ZOOM application.

[Nal_NR]

Hi @SShinde,
 

My apologies. Try the following and see if that helps 😊

Open Microsoft Teams. Click your profile icon at the top right and select Settings. Go to the Devices tab. Open the camera dropdown and select YouCam. Start a meeting and the camera will be zoomed in.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Nal_NR]

Hi @SShinde,

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

[SShinde]

Hi, Thanks for the reply, please note my issue is the Auto Zoom in on calls. It's too close just the full face on the screen (no neck or shoulder). I need the camera to stop auto-zooming in and behave normally during calls.

 

[Nal_NR]

Hi @SShinde

I am afraid we have that option. However, This might require one on one interaction to fix the issue.

I've sent you a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[SShinde]

Thanks, will fill in the details as mentioned.

Regards

[Nal_NR]

Hi @SShinde,

Thank you. Do get back to us in the future for further assistance.