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HP Recommended
Spectre x360 Convertible 13
Microsoft Windows 8.1 (64-bit)

I recently received the laptop back from HP because of screen issues--freezing, ghosting, flickering. HP replaced the screen--I  had a QHD and it was replaced with the same. I have seen the thread with a workaround, with (found on page 7 of the thread here ) to install an older driver version (ver. 3.0.10.3036 Rev.A).  instead of installing the latest HP update.

 

However, this only seems to work for a machine running Windows 10. I am running Windows 8.1, and when i tried to install it, I received a message stating that the driver version was incompatible with my version of Windows.

 

So my question is, does HP have an official solution to enable tablet mode in Windows 8.1? Or does the community have at least a workaround? I'm certainly tempted to send the machine back to HP, but after being without it for several weeks nd having just gotten it back, I'd prefer to try a quicker fix if it is available.

 

Thanks!

 

 

1 REPLY 1
HP Recommended

@Sali11

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the exact model name or product number to assist you better.

 

However, you can use this link: https://support.hp.com/us-en/drivers to download the drivers.

 

Keep me posted, eager to assist you!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.