HP Spectre x360 Brightness Issue – Screen Too Dim Despite Settings

[84KJK8]

Hello everyone,

I’m having an issue with the brightness on my HP Spectre x360 running Windows 11 Pro. The screen remains very dim even though the brightness is set to maximum in Windows settings. Here’s what I’ve tried so far, with no success:

• Adjusted brightness manually through Windows settings and Action Center

• Updated graphics drivers via Device Manager and HP Support Assistant

• Restarted the computer

• Disabled adaptive brightness in power settings

• Checked BIOS (didn't find any brightness-related options)

The issue persists whether the laptop is plugged in or running on battery.

Has anyone experienced a similar problem or have any idea what could be causing this? Could this be a hardware issue or something software-related?

Thanks in advance for your help!

[zoey7886 · Accepted solution]

@84KJK8, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Dim Display on HP Spectre x360! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Spectre x360 screen remains dim despite setting the brightness to maximum in Windows settings, follow these steps to troubleshoot the issue:

Restart Your Notebook

1. Disconnect the AC adapter and battery.
2. Connect the AC adapter to the notebook and a working electrical outlet.
3. Power down the notebook by pressing and holding the Power button for 5 seconds.
4. Press the Power button again to restart the notebook.

Check BIOS Settings

1. Turn off the notebook.
2. Press the Power button and immediately press the Esc key repeatedly until the Startup Menu appears.
3. Use the right arrow key to select F10 BIOS Setup, and then press the Enter key.
4. Verify if the display is dim before Windows loads, which could indicate a hardware issue.

Adjust LCD Brightness Using Function Keys

1. Hold the function key (Fn), and press the F2 key to decrease or the F3 key to increase the brightness of the display (key numbers may differ depending on your model).

Update Drivers and Software Using HP Support Assistant

1. Open HP Support Assistant.
2. Navigate to the updates section.
3. Download and install updates for your graphics drivers and BIOS.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[84KJK8]

Hello,

I found the issue. The display mode or project screen (F1 key) was activated that why my screen was a bit dark.

thanks for your support;