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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Spectre x360 Convertible 15-eb0xxx Touchpad Popping out

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04-04-2023 07:34 PM
I'm experiencing an issue with the touchpad on my HP Spectre x360 Convertible 15-eb0xxx where the left side of the touchpad is popping up out of the case of the computer. I purchased this computer in July of 2020, and it was quite expensive so I feel like this should not be happening after less than 3 years.
04-05-2023 07:43 AM
Hi:
Looking at the pictures you posted, it seems to me like the battery is beginning to swell to a point where it is stressing out the parts.
I recommend that you remove the battery and purchase a new one to prevent further deformation of your notebook.
Below is the link to the service manual where you can find the battery removal and replacement procedure.
See this link for more information about battery swelling...
HP Notebook PCs and Chromebooks - Improving battery performance | HP® Customer Support
I have read that some of the causes of battery swelling is when someone leaves the notebook plugged in to A/C power almost all the time with the battery in a constant 100% charge state.