HP Spectre x360 screen is black when waking from sleep unless plugged into external monitor

[srinione]

Thank you I have used this suggestion to install the driver from Intel.

Downloaded Intel support assistant from Intel. It has diagnosed that my display driver version out of date. And I have downloaded and installed from the intel assistant, It has downloaded latest version 31.0.101.5522 released on 12th May 2024 which has fixed this issue.

[MTua]

Downloading 31.0.101.5522 directly from Intel also solved the black screen problem on my laptop today. Hopefully the fix will last...

[josht0227]

That’s complete bull… I also had a tech tell me to reinstall windows… Knowing what I know now…I doubt that will work.

As a temp work around I set power settings to shut the PC down when closing the lid (the issue only occurs after sleep).

This is a pain having to start the PC all the time… but we just leave it open unless we won’t need it for a while.

I’ll go to intel today and try to update the graphics driver today… fingers crossed.

[brennanseb]

Updating the display driver directly from Intel (not HP) worked for me too.

Currently running driver version: 31.0.101.5592