HP\TOOLBOXFX\BIN\..\RESOURCES\IMAGES\STATUS_CRITICAL_32.PNG

[GI5]

HELLO EVERYONE! MY LAPTOP SCREEN KEEP GOING BLACK IF TRY TO PLAY ANY VIDEO AND KEEP GETING THE FALOWING MESSAGE ON START. PLEASE HELP ME UNDERSTAND WHAT THE CODE IS FOR ANY SOLUTION. THANK YOU!

Microsoft .NET framework

C:\Program files(86)

\HP\ToolboxFX\bin\resources\images\status_critical_32.png.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: C:\Program Files (x86)\HP\ToolboxFX\bin\..\resources\images\status_critical_32.png
at System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement)
at System.Drawing.Image.FromFile(String filename)
at Com.HP.App.HPAppTools.OOVMessageBox.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8941 (WinRelRS4.050727-8900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HPTLBXFX
Assembly Version: 6.15.1163.0
Win32 Version: 6.15.1163.0
CodeBase: file:///C:/Program%20Files%20(x86)/HP/ToolboxFX/bin/HPTLBXFX.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8922 (WinRelRS4.050727-8900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8941 (WinRelRS4.050727-8900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8922 (WinRelRS4.050727-8900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
HPTools
Assembly Version: 6.7.576.0
Win32 Version: 6.7.576.0
CodeBase: file:///C:/Program%20Files%20(x86)/HP/ToolboxFX/bin/HPTools.DLL
----------------------------------------
HPToolkit
Assembly Version: 6.7.576.0
Win32 Version: 6.7.576.0
CodeBase: file:///C:/Program%20Files%20(x86)/HP/ToolboxFX/bin/HPToolkit.DLL
----------------------------------------
AppConstants
Assembly Version: 6.15.1163.0
Win32 Version: 6.15.1163.0
CodeBase: file:///C:/Program%20Files%20(x86)/HP/ToolboxFX/bin/AppConstants.DLL
----------------------------------------
HPAppTools
Assembly Version: 6.15.1163.0
Win32 Version: 6.15.1163.0
CodeBase: file:///C:/Program%20Files%20(x86)/HP/ToolboxFX/bin/HPAppTools.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8922 (WinRelRS4.050727-8900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

[TEJ1602]

@GI5, Welcome to HP Support Community!

I suggest you perform troubleshooting steps from the document HP Notebook PCs - Green Screen and Other Video Playback Issues (Windows 10).

Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!