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HP Recommended

None of the video ports are working on the HP USB-C Dock G5 Docking Station i purchased. I can plug a monitor into the HDMI on the laptop and it works fine, but neither the HDMI or HP Display ports are working on the hub. Everything else on the hub is working properly, just none of the display ports. I've checked drivers and updated everything I could I think, still nothing happening. 

2 REPLIES 2
HP Recommended

@Allan200 

 

What is your computer ? Is it compatible with the HP USB-C G5 dock ?

 

Regards.

BH
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HP Recommended

It is a HP Model 14dq2089wm laptop. I looked at the description from Amazon and it said it was I thought. I will double check that. 

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