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Microsoft Windows 11

HP USB-C Dock G5 (5YH27AV#ABA) HDMI and Display Ports not working with HP Laptop Model 15t-dy200 Product ID 2D117AV (Windows 11 64-bit 22H2) while other dock ports seem to work. HDMI port on Laptop works.

1 REPLY 1
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@cdaveroberts 

 

Its specs

 

        https://www.hp.com/us-en/shop/pdp/hp-laptop-15t-dy200-2j130av-1#techSpecs

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

It is NOT compatible with the HP USB-C G dock

 

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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