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dou1
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Message 1 of 2
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Solved!

HP USB c Card HDMI not working

HP Recommended
HP ProBook 650 G2
Microsoft Windows 10 (64-bit)

The ProBook 650 G2 does not have a HDMI port, but it does have a USB-C slot. I purchased a HP USB C Card Connector (which has *2x USB 3; 1x HDMI and 1x SD card slots) It plugs into the USB-C Slot.

After plugging it in I have connected a External HDD to one of the USB3 slots, and the laptop does recognize the External HDD. However the LG screen that can only connect with HDMI is not recognized.

When I enter the product code into the HP driver download area, there are no specific drivers that can be downloaded for this device the device ID is: HP DHC-CT203

Product: 8YJ85AA

 

 

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Accepted Solutions
iomare
Level 15
Level 15
12,525 9,778 2,492 5,199
Message 2 of 2
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HP Recommended

Hi,

The USB-C port does not support DP alt mode so you can not connect a monitor directly to the USB-C port

You can use a DisplayPort to HDMI cable to connect the monitor

iomare_0-1635852160423.png

 

Example

https://www.amazon.com/DisplayPort-Gold-Plated-Avacon-Display-Adapter/dp/B01FX3K7T2/ref=sr_1_3?dchil...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 person found this reply helpful
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1 REPLY 1
iomare
Level 15
Level 15
12,525 9,778 2,492 5,199
Message 2 of 2
Flag Post
HP Recommended

Hi,

The USB-C port does not support DP alt mode so you can not connect a monitor directly to the USB-C port

You can use a DisplayPort to HDMI cable to connect the monitor

iomare_0-1635852160423.png

 

Example

https://www.amazon.com/DisplayPort-Gold-Plated-Avacon-Display-Adapter/dp/B01FX3K7T2/ref=sr_1_3?dchil...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

1 person found this reply helpful
Was this reply helpful? Yes No
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