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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP V27i G5 FHD Monitor has horizontal and vertical lines

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12-29-2023 01:23 PM
I am getting horizontal and vertical lines on the top quarter of my monitor. I checked the cables and ran the diagnostics, and updated the software. None of these solutions worked.
01-01-2024 09:18 AM
Hi @b2k2,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with your monitor hardware and may need replacement.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee