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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)
Microsoft Windows 11

The hinge of my laptop screen is bulging and the casing is cracking. It's extremely unfortunate since I bought this laptop only a little less than two years ago for college but the warranty has since expired. The computer hasn't been dropped and it has not received any other damage aside from this known issue with the product. This is severely frustrating; the damage to the device only increases with every use, as I open and close the laptop, and I fear it may begin to damage the screen as well after enough time. Is there any way for me to get this fixed out of warranty without paying more than the computer is worth?  

the elevation and bulging on the right end of the bezel.the elevation and bulging on the right end of the bezel.near the hinge the bezel is opening, happens everytime i open or close the laptopnear the hinge the bezel is opening, happens everytime i open or close the laptop 

1 REPLY 1
HP Recommended

Hi @fxlgun,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.