HP VICTUS LINES

[rohithchidurala]

hello community i have problem in my victus model-fa0555tx laptop of having lines when the background is green,blue,beige but not white ,please help and gradually increasing the no. of lines from bottom why does that happens and how can i rectify??

[haythamkha · Accepted solution]

Hi,

From the photos, this looks more like an internal display panel issue than a normal Windows color/profile problem.

The important detail is that the lines appear near the bottom of the screen and are gradually increasing. That can happen with a failing LCD panel, panel bonding issue, display cable/eDP connection issue, or pressure damage near the bezel/hinge area.

Please try these checks:

1. Connect the laptop to an external monitor or TV by HDMI.
• If the external display is clean, the GPU/driver is probably OK and the issue is likely the internal screen, display cable, or panel.
• If the same lines appear on the external display, then it may be a graphics driver/GPU issue.

HP screen troubleshooting guide:
https://support.hp.com/us-en/document/ish_7096250-7096363-16

1. Restart the laptop and enter BIOS/UEFI by pressing Esc at startup, then F10.
• If the lines are visible in BIOS, it is not a Windows driver issue.
• If the lines only appear inside Windows, reinstall/update the graphics driver and BIOS from HP Support.
2. Take a normal Windows screenshot.
• If the lines appear in the screenshot file, it may be graphics/software related.
• If the screenshot looks normal but the lines are visible only when photographing the screen, it points to the physical display panel.
3. Do not press on the screen/bezel area and avoid opening/closing the lid more than necessary if the lines are increasing.

HP display/blank screen troubleshooting:
https://support.hp.com/us-en/document/ish_6885024-6885081-16

HP Display and Touchscreen support:
https://support.hp.com/us-en/help/computer/display-touchscreen-issues

If the lines are visible in BIOS and the external monitor is normal, the recommended repair is usually inspection/replacement of the internal LCD panel or display cable. If the laptop is still under warranty, I would contact HP Support with these photos and request display service.

[rohithchidurala]

In the BIOS setup utility I can see the lines where the screen background colour is blue! 

Doing screenshot it wasn't appearing as well..

Yet I don't have external HDMI cable to connect with external pc I didn't do!

So now what to change bro ?at last..!