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- HP Victus 15-fa1xxx HDMI picture issue

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10-08-2024 11:32 PM
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (771S5AV)
Operating System: Microsoft Windows 11
I have a a HP Victus Gaming Laptop 15-fa1000 series which has run into a little problem with the HDMI signal.
No picture turns up on the connected screen, however the laptop responds to a HDMI cable being connected: sound notification pings on the laptop, under 'Settings > Screen > Advanced', information of the external screen is displayed.
But there is no picture. It's like the connected screen does not register that it is connected. I've tried connected another screen - same problem. I have tried updating the drivers and running diagnostics, but I am honestly quite stumped.
Thanks in advance for your help
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