HP Victus Laptop With RTX3060 BOD with video dxgkrnl fatal error and horrible battery life

[Ninjaboypt]

So basically i bought this laptop 4 months ago, a lot of problems with it.

This blue screen issue started when i was playing FXIV and the pc randomly died and bluescreened with the video error.

After restarting the Nvidia 3060 Laptop GPU was nowhere to be seen since it got disconected.

After another boot it comes back, this error happens constantly and depending on the game requirements it takes more or less time, from games like FFXIV to Roblox.

One more thing the notebook as horrible battery life standing at maximum of 2:30 Hours while just browsing the web, which is sad since I need it for work and university.
I've tried everything, from reinstalling the drivers on different version, running hp hardware check, checking event logs and absolutely nothing seems to work or fix it so at this point i suspect is just a GPU or Motherboard issue.

Its a "new" laptop and already running like this which is sad and really unacceptable.

The laptop is new, no damage done to it and still acts like this.

The performance and temps run good with the exception of the GPU reaching slightly high temperatures, but nothing alarming for a GPU standards.

I really need help cause the laptop is on warranty, I know a fair amount about laptops and this is not normal at all.

I can't lose or stay without this laptop since I urgently need it for work and for university.

[Echo_Lake]

@Ninjaboypt

Thank you for posting on HP Support Community.
 

Don't worry! We are in your corner.

I understand that your HP Victus notebook is not working correctly. I appreciate your efforts to try and resolve the issue. The last thing I can suggest try and restore the OS back to the factory default, which will isolate whether it’s a software or hardware issue.  The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10) 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.