HP Victus laptop's camera isn't working

[rohandungdung]

Has anyone's HP Victus laptop's camera stopped working, and a light is flickering just beside the camera? What does that mean? and How do I fix my camera? Its pretty urgent. 

[Max3Aj]

Hi @rohandungdung, 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The flickering light beside the camera on your HP Victus Gaming Laptop 15-fa0000 usually indicates a hardware or driver issue preventing the camera from functioning properly. Here's how to troubleshoot and fix the problem:

Check Privacy Settings:

• Go to Settings > Privacy & Security > Camera.
• Ensure that Camera access is enabled and that apps like Camera, Zoom, etc., are allowed to access the camera.

Update or Reinstall Camera Driver:

• Open Device Manager.
• Locate Imaging Devices or Cameras, right-click on your camera, and select Uninstall Device.
• Restart your laptop. Windows should automatically reinstall the camera driver

Disable and Re-enable the Camera:

• In Device Manager, right-click on the camera and select Disable Device.
• Wait a few seconds, then select Enable Device.

Check for Conflicting Applications:

• Close any background apps that might be accessing the camera (e.g., Discord, Teams, OBS).

Perform a Power Drain:

• Unplug the power cord from the laptop and the wall.
• Disconnect the power cable from the AC adapter if it's detachable.
• Press and hold the power button for 15 seconds, then release it.
• Reconnect the power cable and plug it back in.
• Power on the laptop and check if the camera works.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support