HP Wide Vision FHD Camera color correction

[polichinela]

Hello,

My camera is not showing the right colors.

My hair looks Purple.

How can i change it?

[Jeet_singh]

Hi @polichinela,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and wanted to assist you. I understand you are having issues with the HP Wide vision camera. Don't worry as I have a few suggestions which should help you resolve this issue.

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the exact model of the notebook? Please use this link to find the information: http://hp.care/2bygf7l

What application are you trying to use? Have you tried different apps such as Skype, Youcam etc.

Did you try to Uninstall and reinstall the application?

Have you tried to update the drivers either using Windows update or using HP Support Assistant?

In the meantime, let's try these steps here:

Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.

Let's try and use different applications such as Skype or Youcam and check if that helps.

If it's working in Skype or Youcam, then I would suggest you try to Uninstall and reinstall the app.

If the image is too dark, take the following actions:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

• Improper Lighting and Positioning Can Cause Problems with Webcam Facial-Tracking Function

Alternatively, I would suggest you could try to Update the Bios, Chipset and camera drivers on your PC from our HP Support website, using this link: https://support.hp.com/us-en/drivers

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

For more assistance, please follow this link: HP PCs - Webcam Troubleshooting (Windows 10, 😎

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.